All pets in our daycare program must have all vaccines required (Distemper/Parvo, Bordetella, Negative Fecal every 6 months, and Rabies), must be neutered after 6 months, and pass an initial temperament test process.
When you bring in your pet for their first day of daycare, we ask that you drop them off for either a full or half day. Upon arrival, it is likely that your pet will be overly excited or anxious at their new surroundings so this time frame allows us to really see how your pet operates in a large group. One of our trained daycare technicians will gradually introduce your pet to a sectioned-off portion of the daycare arena. Once comfortable, we will introduce your pet to one of our 'meet-n-greet' pups. These are our submissive/passive dogs that have a gift for setting a calm vibe for their new friends. Then, your pet will slowly be introduced to a larger group of dogs.
Keep in mind that our staff is trained to pick up on all your dog's cues: breathing, body language, sounds, etc. As all dogs are different, some make it into the big group right away, and sometimes we are unable to incline them into our full group. This in NO way implies that you have an aggressive or antisocial pup. This simply means that they were unable to adapt to these specific surroundings in a way that our staff (and your pup) was comfortable with. This could take more than one visit, as all dogs are different. A daycare technician will discuss your pet's initial visit with you, in detail, at the time of pickup.
At The Dog House Pet Resort, we respect your decision to keep your dog intact. Our daycare regulations are designed solely for the safety of the pack, not to pass judgement. Intact dogs are not always a good match for an open play environment such as doggy daycare.
Having an intact dog, they are also more likely to hump around other dogs that they haven’t been exposed to. While we don’t discourage pet parents from keeping their dogs intact, we do require that they are neutered by 6 months of age to ensure the safety of other dogs in our daycare setting.
Spaying and neutering can curb behaviors that could otherwise prevent your dog from being accepted into the pack. It also maintains balance and fair play, as intact dogs have a higher drive to protect spaces and even other dogs. Neutering your dog gives them a chance to play with others without being overly possessive with their friends, so one dog doesn’t stand out more than the others. For information on whether neutering is right for your dog, talk to your local veterinarian.
Our daycare group sizes vary significantly from day to day; on any given day, anywhere from 30-60 dogs. These dogs will be separated into two groups to ensure the right dogs are in the correct groups. We break our pack into groups based on size, temperament, and play activity to ensure that everyone has a fun and safe time! Our technicians match dogs into groups as they arrive daily, allowing your pup to tell us how they feel that day and where they would have the most fun.
Excellent question! While the majority of our corrections are done with verbal cues and body language, they are not always sufficient in gaining the attention we need in a large room of playful pups. Because of this, our staff may utilize a spray bottle of water to get a quick response from a dog who may not hear or see us.
If a dog is particularly disruptive, they may be leashed and taken from the group until they are able to safely re-enter. In the rare event that we have an altercation, staff will immediately separate and leash the dogs, removing them from the group to assess for injury. Our staff has been trained to watch for the slightest physical or verbal cue that might imply an altercation could take place.
There is potential for your pup to get a little bit dirty at daycare. In the summer months, we do take the dogs out to play in the kiddie pool with hoses and sprinklers. We try to ensure that the dogs are dried off before pick up time, that is not always the case. We also have multiple out door areas, and our back fenced in area is quite sandy. We do not discourage the dogs from playing, therefore, if you prefer to have a clean dog, daycare might not be a good fit for you!
All pets in our facility must have bordetella, distemper/parvo, and rabies vaccination.
For all boarding reservations, we require all guests to be dropped off no later than an hour before closing time.
Monday thru Friday drop-off times: 7:00 AM to 5:00 PM
Saturday drop-off times: 7:00 AM to 4:00 PM.
Sunday drop-off times: 8:00 AM to 4:00 PM.
We ask this to allow the pets time to adjust to their new environment, and time to go outside to the bathroom before we leave.
We encourage you to bring along anything that would make your dogs feel more at home, as everything of theirs will stay in their kennel, or designated shelf! We encourage you to bring your own beds and blankets, toys, and anything else you think your pup would like to have! We do request that you keep there dishes at home, as they could get mixed up with ours. We also require everyone to bring there own dog food to avoid upset stomachs while being here. If you fail to provide your own food, we do have food available for $4/A Cup.
Yes, we do! It is recommended that you make your boarding reservations the second you know you will need them. We book roughly two months in advance during weekends, summer, winter breaks, and any and all holidays. We are not a facility that can generally accommodate last minute requests, but you are always welcome to call and see or get added to our cancellation list! You are able to schedule boarding appointments one year in advance.
We do offer our daycare service to boarding dogs at no additional charge. That being said, it is not a guarantee and all dogs must go through our temperament process. Please see our Daycare FAQ for what this process looks like. If a dog is not passed to go into daycare, we have a multitude of outside areas we utilize for boarding dogs, our staff also will do individual playtimes with the dogs boarding with us as well.
We are happy to administer any medication your pet requires, from pills and vitamins to injections and subcutaneous fluids. When dropping off your dog, we will get there medication instructions from you! We do not charge an additional fee for this.
The answer to this question can be a little difficult. It is extremely crucial due to the way our facility is laid out for our staff to be able to handle your pup. There are ways for us to not have to be in close range with your dog, but they DO have to be able to come in and out of there kennels on command if that is the case. All human aggression does need to be disclosed at time of booking, and an emergency contact MUST be available to pick up your pup if we can not handle them.
Absolutely. We ask that we are informed of any kind of reactivity and aggression when making the reservation.
All pets in our facility must have Bordetella, Distemper/Parvo, Rabies, and a negative fecal due every 6 months.
We are a dog only facility, we do not accept any other species.
Yes, our grooming services are VERY popular and fill up 2+ months in advance on average. Call today to book an appointment. Due to how busy our grooming is, we ask that all cancellations to be at least 24 hours before your scheduled appointment. Grooming is in very high demand, and reservations are required.
Your pup is unlike any other pet in the world. Totally unique. Because of this, it's hard for us to give an exact price without first meeting them, examining their coat; learning about their temperament, allergies, and medical conditions; and checking for skin conditions, matting, etc. While there are many factors that may affect the total price of your dog’s groom or bath, we are usually able to give an estimate within $15 of the final price. Once we get to know your pet, we should be able to give you an exact price for future appointments.
When you've been doing this as long as we have, you learn a thing or two. Sometimes the things we want are not what's best for our four legged friends. Dogs with double coats and excessive shedding are often shaved by pet parents with good intentions. While this is a normal occurrence, there are times that a shave can cause severe skin irritation and long term damage. If their coat is too short or if the pet is already suffering from other issues, our groomers may become concerned. We also do what is best for the welfare of your pup when we notice matting, so your pup may need to be cut shorter depending on the severity of the matts.